AI Enquiry Assistant

Respond faster without being glued to your phone.

An AI Enquiry Assistant helps answer common questions, collects customer details and sends the right next step — while handing over to you when a real person is needed.

You stay in control. The assistant can be set to suggest replies, collect details, or hand over to a human whenever needed — it never guesses prices or makes promises.
The Digital Workshop Co.● AI Assistant · online
How it works

From “hi” to a qualified lead — automatically

1
Customer messages on WhatsApp

They ask a question or start an enquiry, any time of day.

2
The assistant replies & qualifies

Answers FAQs, asks what they need and collects the useful details.

3
It recommends the next step

Suggests the right service and sends a form or link — only if you allow it.

4
A lead lands in your CRM

With a summary, intent and details — and a flag when a human should reply.

Use cases

Qualifies the right way for your trade

The assistant asks the questions that matter for your kind of business.

Plumber / trades
  • Asks what the issue is
  • Asks location & urgency
  • Requests a photo
  • Collects phone & email
  • Flags emergencies for you
Garage
  • Asks vehicle make & model
  • Asks registration
  • MOT, service or repair?
  • Asks preferred date
  • Collects contact details
Cleaner
  • Asks type of clean
  • Asks property size
  • Asks location
  • Asks preferred date
  • Collects contact details
Campsite / stay
  • Asks dates
  • Asks number of guests
  • Tent, van or motorhome?
  • Asks pitch requirements
  • Sends a booking enquiry form
The Digital Workshop Co.
  • Website, Google, logo, Shopify or AI?
  • Sends the free audit link
  • Sends the website plan funnel
  • Creates a CRM lead
  • Hands over to Sam
FAQ & hours
  • Answers opening hours
  • Shares location & area
  • Answers common questions
  • Points to the right page
  • Stays on-message only
In your CRM

Every chat becomes an organised lead

New lead from AI AssistantJust now · WhatsApp
NEW
Lead sourceWhatsApp AI Assistant
IntentWebsite + quote form
BusinessHealey Plumbing & Heating
RecommendedWebsite + Quote/Booking · Google Business Setup
AI confidenceMedium · summary attached
Next actionSam to review & reply

The assistant flags when a human should step in — important conversations always reach you.

Pricing

Start simple, grow when ready

Starter

From £499
setup · for simple FAQ replies and lead capture
  • Assistant + business info setup
  • Greeting & away messages
  • Basic FAQ handling
  • Lead capture questions
  • Human handover rules + testing
Add AI Assistant
Most popular

Pro

From £999
setup · advanced qualification & routing
  • Everything in Starter
  • Custom enquiry flow
  • Service-specific qualification
  • Form & link routing + CRM leads
  • Suggested replies + detailed handover
Add AI Assistant

Monthly Care

From £49
per month · keep it sharp & on-message
  • Monitoring
  • Prompt & rule updates
  • FAQ updates
  • Conversation checks
  • Improvement suggestions
Add care plan

Requires WhatsApp Business / API setup or an approved integration, depending on the final build. We'll confirm the right option for your business.

Let's set up your AI assistant

Tell us about your business and we'll recommend the right assistant — Starter, Pro or with a care plan.

Chat on WhatsApp